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How Customer Centric are you?
How well do I understand my customers?

1. Do I know my customers background?*

1. Do I know my customers background?*

2. Do I help solve Customer's problems?*

2. Do I help solve Customer's problems?*

3. Do I help my customer culture?*

3. Do I help my customer culture?*

4. Do I help my customer lead their industry?*

4. Do I help my customer lead their industry?*

5. Do I help my customer succeed?*

5. Do I help my customer succeed?*

6. Do I help my customer value propositions?*

6. Do I help my customer value propositions?*

7. Do I help my customers experience?*

7. Do I help my customers experience?*

8. Do I help my customer defeat their competition?*

8. Do I help my customer defeat their competition?*

9. Do help my customers improve their partnerships?*

9. Do help my customers improve their partnerships?*

10. Do I help my customers develope their team?*

10. Do I help my customers develope their team?*

11. Do I help my customer increase value?*

11. Do I help my customer increase value?*

Would your customer agree that you...

1. Make it easy for us to do business with them*

1. Make it easy for us to do business with them*

2. Resolve our problems any conflicts as they rise*

2. Resolve our problems any conflicts as they rise*

3. Understand our business and our industry*

3. Understand our business and our industry*

4. Listen to our needs before talking about your offerings*

4. Listen to our needs before talking about your offerings*

5. Consult with us with an intent to solve our business problems*

5. Consult with us with an intent to solve our business problems*

6. Dedicate the resources that will enable us to work effectively together*

6. Dedicate the resources that will enable us to work effectively together*

7. Provide us with preferred pricing and contact terms*

7. Provide us with preferred pricing and contact terms*

8. Align your team members with ours*

8. Align your team members with ours*

9. Approach our business strategically and not just transactionally when we’re buying*

9. Approach our business strategically and not just transactionally when we’re buying*

10. Plan the future together with us even when we are not buying*

10. Plan the future together with us even when we are not buying*

11. Develop relationships between our executives and yours*

11. Develop relationships between our executives and yours*

12. Help us understand the specific value of your offerings*

12. Help us understand the specific value of your offerings*

13. Help us assess your performance with mutually acceptable metrics*

13. Help us assess your performance with mutually acceptable metrics*

14. Share best practices and industry knowledge through blogs, webinars, training that will add’ value to our business*

14. Share best practices and industry knowledge through blogs, webinars, training that will add’ value to our business*

15. Provide a single point of contact to us for strategy and decision-making*

15. Provide a single point of contact to us for strategy and decision-making*

16. Provide an internal advocate for us that will be focused on our specific needs*

16. Provide an internal advocate for us that will be focused on our specific needs*

Please complete the form below and a team member will schedule a complimentary session with a business coach to review your Customer Centric quiz.

Please provide your email. Emails will only be used internally and not be given to 3rd parties.*

Please provide your email. Emails will only be used internally and not be given to 3rd parties.*

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Please enter first and last name*

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